Reference

Open justbet With Privacy Clarity

justbet's Privacy Policy explains what we collect when you open an account, use a mobile browser and connect DANA, OVO, GoPay or QRIS.

Account dataWallet activityDevice choicesYour requests
justbet Open justbet With Privacy Clarity
CONTACT ROUTES

Reach Support About Privacy Questions

A clear contact path matters when a privacy question affects your account or wallet status.

Account request Ask us to explain the personal data connected with your account.
Wallet reference For a privacy question involving DANA, OVO, GoPay or QRIS, share the transaction reference…
Access concern If a login check or device change blocks your privacy request, tell us which…
DATA PRACTICES

Explore How We Handle Your Data

The policy is backed by practical account controls rather than broad promises. We separate sign-in checks from wallet references, keep cookie choices tied to the browser that made them and use device…

Account records

When you create an account, we use the contact details and verification result needed for account access. Your profile is not made public through the lobby, and we use the registered contact path when a privacy request needs confirmation.

Cookie controls

Cookies and similar browser signals can remember a session or store your stated preferences. You can review browser controls on the device you use, while clearing them may require you to sign in again before reaching the lobby.

Device signals

A phone or desktop browser may provide technical signals such as browser type, session time and security events. These details help us investigate unusual login behaviour without asking you to disclose your account password.

Wallet records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can connect a payment event with your account history. We do not need your wallet password to investigate whether a receipt matches a pending account entry.

Retention choices

We keep personal data for the periods and purposes stated in the Privacy Policy, including account operation, dispute handling and legal duties. If you ask why a record remains, we will identify the relevant purpose and explain the available request path.

Policy contact

Use the support contact route in your account for access, correction or deletion questions. Tell us which section of the Privacy Policy you mean, and we can direct the request to the team handling data concerns.

Check Privacy Policy Answers Before Opening

These Privacy Policy answers cover the questions we expect you to ask before creating an account or connecting an Indonesian wallet. They explain the practical route for data access, correction, cookies, payment references and account contact. If your situation is not covered, use the support path described above and avoid sending passwords or one-time codes.

The Privacy Policy covers account details, verification records, login and device signals, cookie preferences, support messages and wallet references. It also explains purposes, retention, request handling and disclosures connected with operating your account where local law permits.

We use account data to create and protect access, while device and session signals help us investigate unusual sign-ins. A phone browser may provide technical details such as browser type and session time; these are not your wallet password.

We use the payment reference, amount and status needed to match a DANA, OVO, GoPay or QRIS event with your account. For a privacy request, send the reference and date, not your wallet password or complete payment credential.

Use the contact route available inside your signed-in account and identify the email or phone detail linked to your profile. State whether you want access, correction or another request, and we will explain identity checks and the next step.

Yes. You can adjust cookie controls in the browser settings on the phone or desktop you use for justbet. Removing session cookies may sign you out, so keep your account contact details available before changing those settings.

Retention depends on why the record exists, such as account operation, payment matching, dispute handling or a legal duty. The Privacy Policy describes these purposes, and you can ask support why a particular record is still required.

The policy is available for you to read, but account access and eligibility depends on local law. If you are in Indonesia, use the stated contact route for a question about your account, data request or regional access.